Refund and return policy

Returns

At 360 Degree World, we make it our mission to ensure a great experience  using our services. We offer a 7 Day Return Policy on all the packages purchased.

However, do note that after 7 days have gone by since receipt of your purchased item(s), unfortunately we will not be able to offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 (Fourteen) Working Days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted or reflected in your account.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at holidays@360degreeworld.com and we will look into it immediately and help you sort out the issue at the earliest possible.

Returns will take 7-10 business days to process (from the date of receipt of the product in our address). Keep in mind that credit card companies / banks may take another week to reflect that in your account.

In case of regular payments (made via the payment gateway), the payment gateway charges will be deducted from the refund amount.

In case of a payment via NEFT/IMPS product, the refund will be made via NEFT/IMPS and our customer care executive will get in touch with you to provide the account details via mail/call.

In the case of Refund payment, payment will be made by cheque of payment of account within 15 days of receipt of the product, along with the certificate and invoice, subject to confirmation of quality and acceptance.

Please get In touch with us immediately in case you need any assistance or changes and we will do our best to support you.

Support: +91- 9811203263 I holidays@360degreeworld.com