The Booking Process
How booking a Maldives holiday with us works, start to finish
You send your enquiry
We aim to confirm the same working day, Monday to Saturday, and never more than 24 hours from your request.
You pay a deposit
A non-refundable deposit, usually 25 to 30% of the total, confirms the booking, and we send the hotel confirmation at that point.
You send your documents
A scanned passport copy and a PAN card copy for every guest. Send them by email to holidays@360degreeworld.com or on WhatsApp.
You settle the balance
The balance is due 60 days before departure, or straight away if you are travelling within 60 days.
We send your voucher
Once the balance is settled we issue your hotel voucher with all reservation details. Carry a printout or a copy on your phone to show on arrival.
Booking
What does the package include?
Your resort accommodation, meals on the plan you have chosen, return airport transfers by speedboat or seaplane, all applicable taxes and resort levies, and any complimentary inclusions bundled with that rate. Anything outside the meal plan — lunches on a half board rate, drinks, specialist restaurants, excursions and spa — is settled on the island.
Do you book flights or travel insurance?
No. We are happy to recommend flight connections that work with your transfer, which matters more than people expect, because seaplanes fly in daylight only. Book the tickets through any portal or your own agent. Travel insurance is easy to arrange online and we strongly recommend a comprehensive policy before you travel.
How long does confirmation take?
We aim to confirm the same working day, Monday to Saturday, and never more than 24 hours from your request.
Payment
What is the payment process?
A non-refundable deposit, usually 25 to 30% of the total, confirms the booking, and we send the hotel confirmation at that point. The balance is due 60 days before departure, or straight away if you are travelling within 60 days. Once the balance is settled we issue your hotel voucher with all reservation details. Carry a printout or a copy on your phone to show on arrival.
How can I pay?
Bank transfer from any Indian bank by NEFT, RTGS or IMPS, to 360 Degree World.
We send our bank details on the invoice, not on this page. If you ever receive an email or message claiming our account details have changed, do not act on it — call Pranjal on the number in the footer and confirm with him directly first.
Documents and changes
What documents do you need?
A scanned passport copy and a PAN card copy for every guest. Send them by email to holidays@360degreeworld.com or on WhatsApp.
Can I amend or cancel?
Amendments depend on hotel availability and may carry a penalty. To cancel, email holidays@360degreeworld.com. Cancellation charges follow a fixed scale, counted from the day we receive your written notice: more than 60 days before departure, you lose the deposit only; 45 to 60 days, 50% of the total; 30 to 44 days, 75%; under 30 days, 100%. Resorts, hotels and airlines also have their own cancellation policies, which can be stricter, especially over Christmas and New Year. Where they are, the stricter terms apply, and we tell you what they are before you confirm anything. The full terms are in our Cancellation & Refund policy.
On the island
Check-in, check-out and anything else
Standard times are 14:00 check-in and 12:00 check-out. Early check-in and late check-out are subject to availability on the day, or can be guaranteed by paying for the extra night.
Most resorts offer honeymoon complimentaries, though what they amount to varies a great deal — we will tell you what a specific resort actually gives before you book on the strength of it.
For feedback after your trip, email holidays@360degreeworld.com with the subject line Package Feedback. We read all of it.
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Still have questions?
Ask us anything about resorts, transfers, meal plans or the booking process. We reply within 24 hours.