The Booking Process

Everything You Need to Know: Basic Questions Answered

What does the package comprise?

All our packages include:

  • Your resort or hotel stay
  • Meals (as per the meal plan you book)
  • To and fro airport transfers to the hotel, by the mode chosen
  • All applicable taxes
  • Any compliments that come bundled with the package

Do you book air tickets?

We do not book air tickets. However, we could recommend the best connections to your destination.

You could book your flights on any online portal, or through your preferred travel agent.

If you need assistance in booking and reservations, we would be glad to help.

Do you book travel insurance?

We do not offer travel insurance.

Buying a travel insurance has become a whole lot easier, with several insurance companies offering online purchase options.

What is the payment process?

The payment plan is dependent on the check-in date of your package.

If your check-in date is very close, then you might have to make the full payment immediately.

Either way, a 50% payment is required upon package confirmation, and the balance as per the check-in date.

What is the rate of exchange for conversion to Indian Rupees?

Prices on our site are displayed in Indian Rupees by default.

The conversion rates are referred from sites such as xe.com.

What are the modes of payment?

The quickest mode possible at the click of a button is Indian Rupee bank transfers – NEFT/RTGS/IMPS etc, from any bank, to our HDFC bank.

You could also deposit Indian Rupee cheques (at your nearest HDFC Bank branch), in favour of our company.

What are the company account details?

HDFC Bank Ltd.
Account name: 360 DEGREE WORLD
INR Account number: 14012320001055
IFSC/NEFT/RTGS code: HDFC0001401

Do you require passport copies?

We will need a scanned copy of your passport documents, which can be emailed to us as an attachment, or sent over whatsapp.

This is required for all guests travelling to Maldives.

Do you require PAN card copies?

We will need a copy of your PAN cards, which can be emailed to us as an attachment, or sent over whatsapp.

This is required for all PAN card eligible travellers.

What happens after I have made the full payment?

Once you have paid for your holiday trip in full, we will email you a hotel service voucher.

This voucher includes all details of your reservation and the necessary contact details of your destination.

You will need to either take a printout of this voucher or retain a soft copy of it, and present it upon your arrival to the airport representative; or at the hotel desk; or at the check-in counter at the airport.

Can I make changes to my reservation?

If you wish to amend dates (postpone or prepone), you can do so. However, it will be subject to availability of hotel rooms for the new dates. Also, there could be some penalties involved, although not in all cases. In addition, if you are preponing dates, you might need to make the complete payment for your holiday trip much sooner.

How long does it take to get a confirmation for a booking request?

We try and confirm your booking within the same working day (Monday through Saturday).

In any case, the time taken will never exceed 24 hours from the point of taking on the request.

Do I need to reconfirm my reservation?

If you have paid your amount in full, your reservation is considered reconfirmed and there is absolutely no need for a reconfirmation.

How do I know that my booking is confirmed?

Once you pay a 50% deposit, your booking is already confirmed since we send you a hotel confirmation email.

You may also contact the hotel directly; that you have booked for, to check whether a reservation exists with them or not.

Can I get an early check in, or a late check out?

The official check-in and check-out time in the Maldives is 1400 hours and 1200 hours respectively.

Early check-ins and late check-outs are purely subject to availability of rooms and available transfers to or from the resort.

However, you can always pay an extra night’s charge, in order to avail guaranteed early check-ins / check-outs.

How can I cancel my reservation?

You need to send us an email at holidays@360degreeworld.com and pranjal@360degreeworld.com, stating that you need to cancel.

Please note however, that charges as per the cancellation policy pertaining to the hotel booked will apply.

What if I get a better deal elsewhere?

We guarantee you the best price.

But if you have a concern regarding the price offered, please do get in touch with us and we will definitely look into it.

Do honeymooners get special treats?

All resorts in the Maldives are custom-made for honeymooners.

Most hotels offer exceptional deals or curated giveaways or hampers, in addition to some or many complimentaries.

Do I get any local assistance or guidance?

Since we have our tie ups with the hotels and resorts directly, your local point of contact will always be the hotel you are staying at (in the case of Maldives).

In exceptional circumstances, when a service has been organized with an outside party, we will provide you with the local contact details.

Usually, this is seldom required as all your activities, excursions, sightseeings etc are organized by the hotel.

In the event of an emergency, you can always contact us directly or have the hotel you are staying at, contact us.

How do I leave feedback?

We would love to get your views and feedback on the holiday package that you avail through us.

The best way is to drop us an email at holidays@360degreeworld.com with subject “Package feedback”.

With your permission, we might even want to feature it on our website.

You can also leave your reviews on our Facebook page and at Google reviews.

Leave a message

Write to us for any other query regarding the booking process

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