Our rigorous cleaning and safety norms ensure every moment that guests spend with us is safe and serene and all our resorts comply with the health and safety protocols.
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Arrive Safe
Our boats are thoroughly sanitized & social distancing is maintain throughout the journey
- Contactless payment facility & secure check-in
- Temperature check through infrared thermometer upon arrival
Rest Easy
- Villas are kept vacant for a minimum of 24 hours before every arrival
- Room cleaning is performed in your absence, to minimize face-to face contact
- Villas are cleaned using hospital-grade disinfectants & electrostatic spray
- All high contact areas are carefully cleaned & sanitized
- Villa linen are laundered at high temperature using recommended disinfectants
- A Safe Care Amenity Kit, with mask, hand sanitizer, & anti-bacterial wet wipes, is provided
Explore Freely
- Public spaces are cleaned frequently, with recommended cleaning products
- Highly frequented areas are cleaned & sanitized on an hourly basis
- Hand sanitizers are placed in all the public areas
POOL HYGIENE PROCEDURES
- Our pool water is tested every 4 hours for pH & Chlorine saturation
- To maintain safe distancing, our pool beds are placed 1.5 to 2 meters apart
GYM, KIDS CLUB, & THE RECREATION CENTRE
- Mandatory temperature checks performed before entering
- Sanitization of Gym equipment upon every usage.
- Kids Club are completely disinfected thrice a day
Health First
- A specialized doctor available 24/7 on the island for any medical assistance
- Medical room in the resort is equipped with AED (Automated External Defibrillator)
- Round the clock boat service to local medical facility
- Well-equipped isolation area in the resort premises
- Certified Disaster Management Team available to handle of any exigency
Dive and water sports centre
- Dive centre equipment is sanitized with disinfects & kept out of use for 72 hours
- Mandatory temperature check before & after Dive Centre activities
Spa
- Mandatory temperature check before & after Spa treatments
- Daily deep cleaning of the treatment rooms
- All Spa colleagues wear a protective shield while performing the treatment
Diversey Products and Protocols
- All our products, processes, and practices are tested and certified by Diversey which are in sync with World Health Organization (WHO) and Centre for Disease Control (CDC) norms
- Using hospital-grade disinfectants for fast acting, broad spectrum disinfection
Dine Well
ENHANCED SERVICE PROCEDURES
- Restaurant seating capacity is capped at 50% assuring a physical distancing of minimum 2 meters
- Menus with bar-coding technology & assisted buffet service with cloche in all the restaurants
- Mandatory use of gloves & mask for food handlers to prevent cross contamination
- Easy access to hand sanitizer for all guests & food handlers in all restaurants
FOOD AS MEDICINE
- Introduction of natural immunity-boosting food & beverages, to help our guests stay healthy
- Preparation of food in small quantities to ensure fresh food is served to the guests
STERILISED BACK-END KITCHEN OPERATIONS
- Enhanced cleaning protocols using Diversey products: All dishes, cookware & crockery are washed at 80 °C
- Safe storage of food: fresh consumables are stored between 0 to 4 °C & frozen consumables are stored under -18 to -22 °C.
- Rigorous training on food hygiene & cross contamination for all food handlers
SAFE IN-VILLA DINING
- Introduction of new in-villa dining protocols such as, usage of disposable boxes, enhanced table laying & clearance norms
Behind the scenes
- Protective gear including masks & gloves for all food handlers & housekeeping colleagues
- Electrostatic sprayers with professionally identified chemicals by Diversey are used to disinfect guest villas, colleague accommodations, as well as all the public areas in the resort
- All supplies & materials are sanitized using Diversey products before being admitted into the resort premises